This privacy policy sets out how Heylifts uses and protects any information you provide when visiting and using this website. Heylifts is fully committed to protecting your personal privacy. When we request identifiable information from you, rest assured that your data will only be used in accordance with this privacy policy. Heylifts reserves the right to update this policy periodically. Please review this page regularly to stay informed of any revisions. ## WHAT INFORMATION WE COLLECT We may collect the following information you voluntarily submit: • Full name • Contact details including email address and phone number • Basic information such as country, postal code and business preferences • Other relevant information submitted via inquiry forms and business communications ## HOW WE USE YOUR INFORMATION We collect and use your information primarily to understand your business demands and deliver better services, including the following purposes: • Maintain internal business records and follow up on inquiries • Optimize our products and services based on your feedback • Send you product updates, quotations and promotional information via your provided email address • Conduct market research and business communication via email, phone or other contact methods • Adjust website content to better match user preferences ## INFORMATION SECURITY We take strict measures to secure your personal data. We have implemented physical, electronic and administrative safeguards to prevent unauthorized access, disclosure or misuse of the information we collect online. ## USE OF COOKIES A cookie is a small data file stored on your device with your consent. Cookies help us analyze website traffic and recognize returning visitors. They enable the website to deliver a personalized browsing experience by recording your preferences. We use traffic log cookies to track page visits. This data is used solely for statistical analysis and website optimization, and will be cleared regularly afterward. Cookies help us improve your browsing experience. We cannot access your device or any private data on it through cookies, except the information you voluntarily share. You may accept or decline cookies by adjusting your browser settings. Please note that disabling cookies may affect partial functions of this website. ## LINKS TO THIRD-PARTY WEBSITES Our website may contain links to external websites. We have no control over third-party sites once you leave our website. Therefore, we cannot be held responsible for the privacy protection and content of those external platforms, which are not governed by this privacy policy. We recommend you review the privacy policy of any linked website before providing personal information. ## CONTROLLING YOUR PERSONAL INFORMATION You may restrict the collection or commercial use of your personal information in the following ways: • When filling out forms on our website, tick the relevant option to opt out of direct marketing communications • If you have previously agreed to receive marketing content, you may withdraw your consent at any time by contacting us via email: coco@heylifts.com or phone: +86 15868068443 We will never sell, distribute or lease your personal information to third parties without your explicit consent, unless required by applicable laws and regulations. We will only send you third-party related promotional content if you have given your permission in advance. You may request a copy of the personal data we hold about you. Please send your request to one of the addresses listed below. No service fee will be charged for such requests. If you find any of your stored information is incorrect or incomplete, please contact us via the addresses, email or phone listed below promptly. We will make corrections as soon as possible. ## CONTACT US If you have any questions about this Privacy Policy, please contact us at: Company Name: Heylifts - European Contact Address: 1 Dockstraße, Berlin, 10961, Germany - China Manufacturing Address: Feidong County, Hefei City, Anhui Province, China Email: coco@heylifts.com Phone: +86 15868068443